Privacy Policy

Last Updated: April 2025

At Ruxcy Collection, we are committed to protecting your privacy and ensuring your online shopping experience is secure, transparent, and enjoyable. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from www.ruxcycollection.com.

By using our website, you agree to the practices described in this policy.

What Information We Collect

When you interact with our website or place an order, we may collect the following details:

Full Name

Email Address

Shipping & Billing Address

Phone Number

Payment Information (processed securely via third-party gateways)

Browsing behavior, cookies, and IP address for analytics and a better experience

This data is collected solely to process your clothing order, assist with customer service, and enhance your overall shopping experience with us.

How Your Data Is Used

Your information helps us with:

Processing and shipping your orders

Providing order confirmations, updates, and customer support

Sending promotional emails or new collection alerts (you can opt out anytime)

Improving our product offerings and website functionality

Preventing fraud and ensuring website security

We do not sell or share your data with third-party marketers. Your trust is our priority.

Payment & Data Security

All payments on Ruxcy Collection are processed using secure, encrypted gateways that follow the latest SSL encryption protocols. We do not store or have access to your credit/debit card information.

Cookies and Tracking

We use cookies and tools like Google Analytics or Meta Pixel to:

Remember your cart and preferences

Analyze site traffic for performance improvements

These tools do not access personal details — they simply help us serve you better.

Email & SMS Communication

You may receive:

Order-related emails

Exclusive offers or promotions

To stop marketing communications, click “Unsubscribe” in the email or contact us at info@ruxcycollection.com.

Data Retention & Deletion

We retain your data for customer service and legal purposes. You may request deletion by emailing us. If not required for tax or record-keeping purposes, your data will be removed securely.

Third-Party Services

Sometimes we share minimal data with service providers (e.g., courier or email platforms) strictly to fulfill your order. All partners comply with data protection laws (e.g., GDPR).

Children’s Privacy

Our site is not intended for individuals under 13. We do not knowingly collect information from minors.

Your Rights

You have the right to:

Access your personal information

Request edits or deletion

Withdraw consent

File a complaint regarding misuse

We respond to all such requests within 5 working days.

For any questions or concerns, reach out at: info@ruxcycollection.com